We guarantee that our renewing customers will never pay more than we would charge a new customer buying through the same channel
We guarantee that our renewing customers will never pay more than we would charge a new customer buying through the same channel
• We won’t charge you extra for paying monthly by direct debit, and there are no hidden fees for cancelling or changing something on your policy
• We promise when you renew your policy, you will pay no more than you would as a new customer
• All of our policies are 5 star rated and underwritten by world leading insurers, which gives you quality cover they can rely on
You can change your automatic renewal preference at any time by visiting your customer account here.
Whether a policy is set to auto-renew or not we will always send renewal terms to you in advance of the renewal date, giving you time to ensure that the policy still offers adequate cover, you are happy with the renewal premium and for you to notify us if any information about your circumstances has changed. You can cancel without charge during the cooling off period if you do not wish to renew the cover.
If you need to make any changes to your cover or to the policy details please call us on 01904 476098 or email help@coverbaloo.co.uk.
No, at coverbaloo we believe in keeping our policies simple and our charging structure transparent, so we do not charge any additional fees for paying by monthly direct debit. The price we charge is the same regardless of how you pay, be that by credit card, debit card or by direct debit.
If you would like to change the date your direct debit is collected each month you can choose your preferred payment date when you accept your renewal terms online. Alternatively you can call us on 01904 476098 or email help@coverbaloo.co.uk to request a different payment date.
Yes, we are able to add your mortgage provider as an interested party, and their details will show on your policy schedule. To arrange this simply call us on 01904 476098 or email help@coverbaloo.co.uk.
