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How to make a complaint

Sometimes we get things wrong, and it’s important that we hear from you when this happens so we can improve our service.

In the unlikely event that you have reason to complain, we want to ensure we direct your complaint to the right person as quickly as possible. Detailed instructions on how to complain are provided in your policy booklet.

Alternatively, you can email us at complaints@coverbaloo.co.uk or follow the link below to complete our online contact form.