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Your policy documentation will tell you the current status, i.e. if your policy is set to automatically renew or not. You can also check the current status by logging on to your customer account.

Most policies are set to automatically renew by default unless you have opted for this not to be the case.

Auto-renewing your cover lowers the risk of your policy expiring because you forget to renew it; where a policy expires you may be charged a higher premium for a new policy or the insurer may refuse to re-issue cover.

Whether a policy is set to auto-renew or not we will always send renewal terms to you in advance of the renewal date, giving you time to ensure that the policy still offers adequate cover, you are happy with the renewal premium and for you to notify us if any information about your circumstances has changed. You can cancel without charge during the cooling off period if you do not wish to renew the cover.

You can change your auto-renewal preference at any time, either when you first take out the policy or anytime afterwards by logging on to your customer account, or by contacting us by telephone, email or post.