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You can change your auto-renewal preference at any time from within your online customer account or by contacting us by telephone, email or post.

Most policies are set to renew automatically by default. Auto-renewing your cover lowers the risk of your policy expiring because you forget to renew it; where a policy expires you may be charged a higher premium for a new policy or the insurer may refuse to re-issue cover.

Whether a policy is set to auto-renew or not we will always send renewal terms to you in advance of the renewal date, giving you time to ensure that the policy still offers adequate cover, you are happy with the renewal premium and for you to notify us if any information about your circumstances has changed. You can cancel without charge during the cooling off period if you do not wish to renew the cover.